Login problems

  • Question
  • Updated 3 years ago
I'm having a problem logging in. It doesn't accept my password and when I request an email to reset it, I follow the reset password link and it redirects me to onwander's main page.
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sorayalvg

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
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Lara, Employee

  • 70 Posts
  • 5 Reply Likes
Hey! So Sorry about the delay + your frustration, this feedback is very valuable to us. That unique link sent to you through email should work, so can you answer me this:

1) what browser are you using? Chrome, safari, firefox?
2) would you mind send through your unique link- we won't reset the password or anything, just want to have all the facts.

we'll get you wandering soon!!
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sorayalvg

  • 2 Posts
  • 0 Reply Likes
Hi,

I use chrome but I tried sending the reset link a third time today and it worked this time :)

Thanks anyway!
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Lara, Employee

  • 70 Posts
  • 5 Reply Likes
Wooo! Sorry for that, just working out the kinks these first few days.
Happy wandering!