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EMPLOYEE
Upon adding students and instructors, an activation email will be sent to the particular email address that you entered when creating a user profile. The instructor or student then has 15 days to click on the activation link that will be included in the activation email. At this point, they will be able to access the OpenClass campus and set their password.
If 15 days pass before the user activates their account, you can click the ‘Resend’ link that appears on your People roster. The user will then have an additional 15 days to activate their account.
I’ve created my institution in OpenClass and have added students and instructors. How do they know they’ve been added to OpenClass and how do they login? Do I have to contact each of them?
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Can a user profile have a secondary e-mail that a message is also sent to?Comment
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At this time, a user is only able to associate a single email address to their account in OpenClass. The suggestion you bring to the table is a good one and we will consider it as we move forward in developing a feature-rich solution.
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I may have mentioned this before, but it would be nice to be able if an institution admin could customize the activation/welcome email.
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We agree with you, Jonathan, and plan to include tools that will allow Administrators more control of the enrollment email (including the ability to turn the automation off and to edit the content) in the future. Unfortunately, I can’t provide you with an exact date at this time but can assure you we are working on it.
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There is no link provided in the initial activation email that is sent out when enrolling a student. I have to manual send the link each time. Is there a glich, or am I not doing something correctly?
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Did all of the users added to your campus report they did not receive an OpenClass welcome email containing an activation link?
We have found that certain mail providers direct the OpenClass welcome email to an individual's spam/junk folder. Can you please ask those who report not receiving a welcome email to check their spam/junk folder?
If you find that emails are indeed not being sent to users as they are added to OpenClass, please let us know. Our technical teams will request to add a user to your campus in order to test the functionality. -
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I signed up myself as a student under an alias in order to test it. I got two emails. One welcome one, and one stating I was enrolled in a course. Neither contained a link. I will forward them to help@openclass.com for reference.
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Thank you, Glenn. We are looking into this now.
Just a note to clarify the two emails, the Welcome email that is auto-generated and sent to a user who is created on a non-Google campus will include a link to activate the account. An enrollment email is sent when a user is enrolled in a particular course and does not include any type of link. It simply acts as a notification. -
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This reply was created from a merged topic originally titled
Apps for Business/ Setting up an online course with students and TA.
We have a Google apps for business account and want to try offering online courses using Openclass. In order to understand how it works, we created a course, added some dummy students and TA with yahoo and gmail id's. We did not create any id's. Now how does a student access this course? -
EMPLOYEE
CHAMP
EMPLOYEE
