Cannot add Instructor

Hi there,

I want to add Justin Hess ( jhess@purdue.edu ) as an instructor to two of my courses, but his information does not appear when I search to add him as an instructor. Yet, when I go to add him as a person (in case I had not yet sent him an invitation to Pearson), it says "The user jhess@purdue.edu already exists in the system. Please choose another email." But how come I can't find him?

thanks,
Andrew
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