I’m frustrated

Finding Help

Of the 30 students enrolled in my graduate level course at a top tier university, none were able to find the Help button. Why? Because it is hidden within the user profile.

Why do you expect students to be able to navigate to Help through their Profile of all places? This is not intuitive.

Across the social web, the link to Help is a persistent and visible page feature - on the side of the page, on the footer, on a top nav bar ..... it would be great if Open Class did this too.
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