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Problems in recommendations -- no thumbnails, duplicate blog name

I manage and recently installed Outbrain. Currently, the recommendations are displaying either with the blog logo (which is not present in any posts) or the bubble image. It's been installed for over a week at this point and it still doesn't seem to be picking up the thumbnails. Can anything be done to fix this?

Also, I have it set so that recommendations only display pieces from the blog rather than external sources, so I'd rather not have the blog name displayed in the recommendations. However, in most of them, it's actually displaying twice! But there's actually quite a lot of inconsistency. They're showing up either as "Title" "Title - Lot18 blog" or "Title || Aftertaste by Lot18Aftertaste by Lot18" -- can this too be fixed?

Any help would be very much appreciated!!
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