I’m FRUSTATED

I CAN NOT LOAD FILES AND ALSO THE WEB TELLING ME THAT I AM NOT AN USER

I can load files.
Yesterday I bought the "plus" plan and I can not load more files yet.
and now when I try to report the problem appers a window telling me that I am not an user
If you need, I can send you the invoice of my purchase.
waiting for the solution
teoges@gmail.com
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