Limited PayPal Account (Under 18)... HELP!

  • Question
  • Updated 3 months ago
I recently signed up for a PayPal account. I am 17 years old and turn 18 in about 2 and a half months. I know it is against their policy to sign up while being under 18... but I was stupid.
I added a bank account in my name and never even thought about the fact that PayPal would probably discover I'm under 18 because of that.

Anyway, I tried to put money into my PayPal account (over $1000, which is a lot for me) and now that its in my account PayPal have limited it and want me to send them proof of identification! What can I do? If one of my parents calls PayPal and tells them I'm under 18 and I regret signing up and provide their identification details instead of mine (as they are my parents) will I be able to get my money back straight away (I don't care if they close my PayPal account)? I REALLY need the money. Is there any chance I could lose it all together? Please help... I'm desperate.
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Lydia

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  • panicking

Posted 6 years ago

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PayPal Jason

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Hi Lydia-

Please contact a PayPal representative and have a parent available. We cannot speak to a parent until we have confirmed your account details with you. As this is a violation of our User Agreement and the circumstances might vary depending on the transactions you've been a part of, I can't state what the outcome of the discussion will be.

You won't lose your money, but I don't know if the money will be held for a period of time before it can be released. You'll have to check on this with the representative that you speak to.

Thanks,
PayPal Jason
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Juraj Plechlo

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Hello, I have the same problem, what is going to happen if I proof my ID but with me being under age im 17. What can possibly happen ? Can they keep the money?
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Reece

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Hi, I am having this exact problem and was wondering if/how you fixed it?
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PayPal

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What? Aren't you allowed to have an account if you're under 18? It didn't tell me this during the registration. I don't understand why you won't allow minor to have accounts.

Well if there is going to be any trouble with the money I've already sent this will be the first and the last time I'll use PayPal. That's for sure.
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Cal Smith

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Was this resolved? I have the same problem!
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Krste

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Same here should I just try to send my information anyway maybe they wont check for age. This is really pissing me off because I am under 18 but I have used paypal for about 2 years and it is really important for my ebay account (obviously)
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David Copherfield

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Something similar happened to me, I made an account to fund up money for a game server, people started pumping the donations and suddenly PayPal freezed my account, I couldn't make my first payment to the server because I didn't put any credit card but right now my "costumers" "supporters" don't have their money and neither do I.
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Raymond Onwunali

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Does anybody have a fix
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Mike

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Paypal is a crooked site. I am just barely 18 and they didn't freeze my account because of that and didn't even catch when I sent my id in. They are freezing it because my mom owed them money. I am my own person with my own social and to be punished for a family member is bs. They said they have to hold my money for 180 days in case there is a chargeback But my brother owed 80.00 and I said they could pay that and they did. So much for being worried about chargebacks They are thieves and profit on your money by making interest.