Paypal placed a temporary hold on cancelled payment?

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  • Updated 5 years ago
Hi I bought an item off ebay yesterday, immeadiately I had paid for it through ebay/paypal (personal account). Paypal issued a notice of confirmed payment in my email. The seller however had not yet claimed payment, as the status said 'unclaimed' under 'recent activity'. About 6 hours later the seller reissues an invoice of payment vie ebay/paypal. I then cancel my first payment in paypal account, and then repay the second time through ebay/paypal. Next day, second payment is still unclaimed, under paypal account, but i have recived my second reciept. Both transactions have withdrawn from my bank account. So now my question is that my first payment is cancelled and paypal hasplaced it on temporary hold. What does that mean? And also does the seller I am purchasing from must manually check for claimed transaction in paypal? Or is it automatic? Tnx.
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Posted 8 years ago

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PayPal Jason

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Hi David-

In your case, this sounds like something to check on with the seller. Payments go unclaimed primarily for a couple of reasons:

*The seller has not confirmed their email address with PayPal or the email address to which the payment was sent is not in the PayPal system

*The seller has a personal account and is being prompted accept or deny the payment by upgrading to a premier / business account for an eBay transaction

If you paid through your bank account, the funds from the first payment should be on their way back to you and will post to your PayPal balance. To check on the status of the other transaction, you can review the payment history or give us a call / send us an email via the Contact Us link at the bottom of your homepage.

If a payment remains unclaimed for 30 days, it will revert back to your balance as well for bank account payments or revert back to your credit card balance for credit card payments.

PayPal Jason
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Tamzin Beauchamp

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It takes 7-9 days to be refunded in which case like me....I'm being charged by my bank £5 a DAY, That's £45 I will be charged by my bank for a bungled transaction......OH and by the way PAYPAL doesn't refund that money as it's not their problem....!!!!!!
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Lee Mullenberg

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Amy Iloani

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Paypal owes me $7. I'm waiting you greedy money grubbers.