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why can't i send money with paypal ?

i'm verified member in paypal and i want to send money to my client but i can't send money.
it always tells me that i've to use my paypal balance. i'm using cc so that mean i don't have to had a paypal balance right ? help mE !!!!
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  • Hi rhyando-

    PayPal will always use balance before a credit card on file. To pay fully by credit card you will have to withdraw your balance. You can see PayPal's funding hierarchy for how funds are prioritized for payment in the User Agreement, Section 3, Sending Money.

    Thanks,
    PayPal Jason
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  • I’m undecided
    i know the hirarchy and my balance is 1.95 usd the money is from paypal. if i want to pay the request money from my client or if i want to send money the answer from paypal was "Sorry, your payment won't go through. To make it work, you'll need to add money to your account and pay with your PayPal balance.". Why oh why ?
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  • Hi rhyando-

    You'll need to speak to someone in a secure environment to discuss specifics of a credit card transaction. The Contact Us link on your My Account page will give you a phone number or an encrypted email box where your transaction could be discussed safely.

    Thanks,
    PayPal Jason
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  • I’m frustrated
    Hmm I have same problem. I don't want to discuss with nobody. I have an verified account with a credit card linked on it. I just want to send money. I made my account for 1 tranzaction only...and I can't use it! Why when you made a paypal account nobody tell you something like: "maybe you can send payments with us or maybe you can't". I lost a lot of time to make account, to call my bank, to verify account, and now I'm still losing time to search over the internet for a solution for "Sorry, your payment won't go through. To make it work, you'll need to add money to your account and pay with your PayPal balance."

    for some ppl paypal sucks!
    I'm pretty sure you have happy ppl in your client list...but I'm not on that list!
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  • I’m Pissed!!!!
    To Jason at Paypal, You're full of crap!! If you have received the message "Sorry, your payment won't go through. To make it work, you'll need to add money to your account and pay with your PayPal balance." Paypal has chosen you as a consumer to be a part of their elaborate scam to have you transfer funds into Paypal to add to the millions of consumer dollars worldwide sitting in a Paypal account so that they can earn interest off of your money!! It takes 3-5 business days for funds to be transferred. Who purchases an item on ebay and pays 3-5 business days later?? NO ONE!! So they want you to transfer funds into your account in case you plan on making a purchase. For one your item might not be available by then or you won't spend the total amount and funds are left over. Either way, your moneys will be sitting in Paypal for a period of time. They hope that you keep funds in there in case you want to buy something in the future. I spent over $15k in the last 1.5 years through Paypal. I recently started receiving this error as well and now unable to make a purchase without existing funds through my verified account. The reason is out of that $15k they haven't earned one cent of interest of my moneys because I always purchase an item and funds are pulled straight out of my verified bank account. So my money is in and out of Paypal. No funds are ever stored hence no interest for paypal to earn. To hell with Paypal!!! THESE ARE FACTS as a Paypal customer service rep explained this to me!!! CONSUMER BEWARE...
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  • hi i have a question i am new to paypal, i havnt verified my credit card yet and have no money in my balance can i still send money using my credit card or do i have to verify the card and then i can send money from my bank to the person i am buying something from?

    please email me back at addressingallproblems@hotmail.com
    and provide this information to me.
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  • I’m confused
    WHAT THE FUCK IS THIS TIMBERLAND SHOES SHIT?
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  • I’m Pissed!
    I am also having this problem and I need it fixed asap! I but Asian Ball Jointed Dolls and most of my merchants are outside of the U.S. I bought from one buyer earlier today and now it won't work for a bigger order. I really need help.
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