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I’m frustrated

Urgent help needed with spare part

Hi, I have a Helixboard and the power supply has blown up. The place I bought the product from in Sydney, Australia, says the Phonic distributor in Australia has changed and doesn't have the spare part and doesn't know when they will get it. I have been unable to use the mixer for months now waiting for a replacement power supply. Also, the power supply is so unique I can't get any generic replacement. I have emailed Phonic but have got no response. Does anyone have their phone number in Australia and Taiwan. Many thanks - Anna.
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