PP 4 Android crashes @ startup

  • Problem
  • Updated 5 years ago
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On android (HTC Hero), the pixel pipe application crashes on startup, having inserted my compact camera 8gb sdhc card filled with photos (JPG, avg 5mb, 12Mpixels).

Any clues on the cause?
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Ivo

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Posted 6 years ago

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Brett Butterfield, El Capitan

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Can you browse the content on the card from the phone's gallery application? It sounds like you may have too many files however difficult to diagnose remotely.
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Ivo

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Hello Brett, Thanks for your reply!

Using the default galery application i'm perfectly able to brows the pictures. I've tried some file browser called "ASTRO", and it too was able to browse.

Indeed, its hard to remotely make a diagnose. I guess i might be able to send over an image of the SD card? Or alternatively, perhaps you have a version that writes diagnostic info up to the crash i could run?
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Brett Butterfield, El Capitan

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Send us an email at beta@pixelpipe.com and we'll get you a pre-view of our latest release. It might resolve your issue or provide us with the info required to solve your problem.
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Brett Butterfield, El Capitan

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We released an update that should resolve your issues with 8GB memory cards on Android. You can download the update now from the Android Market.