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Another problem when dueling

Jasenka, I have another problem in the duels: twice now, when I click on the Report button, I cannot type anything into the message box. If there is already a phrase there from a previous report (such as "watermark located bottom-left") I cannot delete that either. This has happened to me twice, once yesterday and again just now. I can type anywhere else .... it's not a problem with my keyboard. This happens only in the message area of the Report Box in the duels.

If it's pertinent, I use Windows 81. and Firefox.

Last time it happened I had to exit out, delete cache and cookies etc, then when I came back in it worked. This time, just exiting out of the duels and going back in allowed me to type again, which didn't work the first time this happened.

I think is some sort of hiccup at your end.
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  • Jasenka (Official Rep) May 30, 2014 17:31
    Hi Lenore, I'm sorry you are having problems. Do you still experience it?

    I've tried just now and I can type in Message box (using also Firefox), and if I do type something and when next time I report I can change the text.

    Did you maybe upgrade lately?

    I need this so I get as much information to our tech as possible :)
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  • Jasenka, it hasn't happened to me today. Yet :-)

    The first time it happened I exited the dueling and then went back in and tried to type something in the Report box and it still didn't work, but I could type elsewhere on the site (like commenting on a photo) -- so I had to exit Pixoto, clear cache, cookies etc, and when I went back in, it worked. The second time it happened, merely exiting out of the duels and going back in made it work again. I didn't have to do anything else.

    I think Firefox did an update a few days ago but if that was the cause, all I can say is that over the past few days I've dueled a lot, trying to build up my credits, and it's only happened the two times. I didn't think much of it the first time, especially since I could type anywhere else, but then it happened again and I thought it was odd enough to mention it :-)
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