Award updates

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Jasenka,

Great news - awards and points have been updated.

However, I received several emails advising me of the same awards - individual images seem to have the correct awards on the image page but the number of total awards and points at the top of my profile page have increased significantly, a lot more than I would have expected - are these reflecting the emails received (ie:- being added several times)?

Can this be checked and corrected.

Also the monthly awards for February are outstanding.

Thank you for all your hard work in fielding members frustrations, you are very much appreciated on this forum.

Michael

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Scott Murphy (Official Rep) April 13, 2018 13:59

This was the system getting caught up. We just did a release last night. Let's give February a few more days and see if gets updated. If not, I will dig into it and figure out what is going on.

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good answer! good answer! (undo)
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- Michael Moore April 13, 2018 15:14
  
  Scott,
  
  Are you looking into the apparent inflated number of awards and
  points on profile pages?
  
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- Scott Murphy (Official Rep) April 13, 2018 15:30
  
  Can you give me a profile url showing inflated awards?
  
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- Michael Moore April 13, 2018 15:59
  
  Scott,
  
  url as requested:-
  
  http://www.pixoto.com/mamstudio/recent
  
  Since the problems started a 2/3 weeks ago number of awards is showing an increase of some 1300 and points some 1,429,000
  
  I am sure I have not earned that many even with the annual award just announced. (it may be related to the duplicate emails)
  
  Thanking you in anticipation of looking into it.
  
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- Michael Moore April 16, 2018 15:53
  
  Scott,
  
  Any update on this outstanding problem?
  
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- Scott Murphy (Official Rep) April 16, 2018 15:54
  
  I have an appointment with Morgan this evening to look at the issue.
  
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- Michael Moore April 16, 2018 15:58
  
  Many thanks for the rapid response Scott.
  
  Kind regards.
  
  Michael.
  
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- Scott Murphy (Official Rep) April 18, 2018 13:38
  
  Sorry for the delay Michael, I am still awaiting a response from a colleague.
  
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- Michael Moore April 18, 2018 14:38
  
  Thank you for the update Scott.
  
  I know you are working on all aspects of the site.
  
  Michael.
  
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This was the system getting caught up. We just did a release last night. Let's give February a few more days and see if gets updated. If not, I will dig into it and figure out what is going on.

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