I’m Frustratedly Confused

Recategorized image

Yesterday I check on some images I submitted and found that one of them had been awarded #1 for 7/12/18 in the Landscape category and was 600+ imagescore.

Fast forward to today and the image is barely above 400 imagescore and the number of duels it's won/lost appears to have gone down. The image doesn't show up in last week's landscape category at all, and the #1 Day Ranking isn't on the photo view page.
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  • Jasenka (Official Rep) July 17, 2019 19:19
    Hello John, if you are asking about this image - https://www.pixoto.com/images-photography/transportation/roads/dip-5170148664934400 it was recategorized because per category description for Landscape category - http://blog.pixoto.com/category-descriptions/
    "City, building, person, animal, the natural or man-made object can be object in landscape photography that adds interest to the scene, but it must cover less than 20% of photo and must not dominate the landscape."
    Since road on your image dominates the landscape image was recategorized to correct category.



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    That seems like an objective decision, but I'm also a bit concerned about the complete lack of communication regarding the reclassification.

    Before submitting, I searched through some of the other postings and back in February someone had a similar situation occur and it was stated that you were getting ready to implement a process for the photographer to A) get notified somehow, and B) respond to the potential reclassification before it happened. I'd assumed that 5 months after that ticket, any reclassification would have been preceded by some sort of communication, so I didn't think to look at the photo's category.

    Also, it still shows in my Pixoto feed as getting #1 for the day in the original category, and now shows as getting #6 in the new category 2 days later. (But only has the #6 badge on the photo page.)
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  • Jasenka (Official Rep) July 17, 2019 19:56
    John, I'm sorry but we didn't implement the new system yet.
    You should have received e-mail notification about rectagorization of your image  - I have checked with report team and e-mail was sent to you on June 16th to your e-mail connected to your Pixoto account about recategorization.
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  • Thank you, I had an old email address attached to the account so I didn't see the email until now.
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