This topic was archived on Thu, 07 Nov 2019 18:18:06 +0000

Archived because: Not a problem

PRO ID guarantee malfunction or my misunderstanding?

I am very new to Pixoto & took out a PRO account specifically because your information was that account holders were guaranteed a minimum of 100 duels & would never be paused. In spite of that & several of my images performing very well, I have now had several paused & been prompted several times to spend credits to buy duels, some after as few as 30-45 duels completed. I am also finding that photos submitted in the same upload do well then all suddenly come to a screeching halt at approximately the same duel number. This doesn't seem logical. Today several charged ahead until 25 duels then have done nothing for hours! Not what I paid for when I opened my PRO account! Please advise!
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