I’m frustrated

Slow voting

Jasenka,

Although voting is slow at the moment two of my images have been stuck on 96 duels each for sometime. Both were submitted on 14th June.


Can these be allocated their full quota of 100 duels in the near future.


Michael Moore
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  • Jasenka (Official Rep) July 05, 2019 19:15
    Hello Michael, images with a score lower than top 10% (approximately 610 score) will get duels much slower than top rated images. Since you have Pro account they will get 100 guaranteed duels but at a much slower rate.
    • Thank you for your response Jasenka.

      Apart from the top 10% element of your reply I could have given this answer to the problem I raised.


      It was not so long ago that top images received their allocated duels within 48 hours (when I first joined some years ago it was quicker than this) and the rest of the images within a few days.


      I am sure I am not the only member frustrated with the slow pace of duels, a reflection I can only assume on the present low membership, I do hope matters are in hand to address this situation.


      Kind regards.


      Michael
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  • I am so frustrated. Voting for daily contests is beyond slow... it practically has come to a stand still. It's not just the lower images. I have a digital art image with a rating of 664 that was #2 for the day and #3 for the week. It was submitted on September 29th... practically a full month ago and still only has 86 votes. I know that isn't one of the big categories, but it should not take a top image a full month to get 100 votes. Something is seriously wrong with the voting system when that happens.

    My 644 image added on September 22nd to People still does not have a weekly award. I know that there was a mess up with the voting during that period, but shouldn't that have been corrected long ago? That one still only has 78 votes and it has been more than a month! How can you award monthly awards when the weekly awards haven't been all given for September and voting has stalled below the 100 vote guarantee for PRO accounts? 

    Enough is enough. We have been more patient than ever should be expected. I've only uploaded six images in October. I won't add any more until the ones that are already up reach 100 votes and the 2018 annual awards and banners are issued. I've been a very active Pixoto supporter for the past four years, but I'm about to give up, too, like so many others. 
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    • Jasenka, it shouldn't take a month to get 100 duels. Something is wrong. I think too many votes are going to the contests again. It would be one thing if the images taking that long are of poor quality. But several of my images are well above 600 and most of the rest are in the low 600s or upper 500s. Check out my page and you will see what I mean.https://www.pixoto.com/jrosanno/recent

      I almost always delete ones that are doing poorly so that votes are not wasted on them. My artistic object image from September 19th has a score of 650 and while it finally has 99 votes, images of that quality used to go well beyond 100 votes before their duels are generally paused. At one point Scott dedicated half the votes to daily duels and the contests started taking forever to finish voting. Now the daily duels are taking forever. There has to be a way to get a better balance. Maybe it shouldn't be half the votes, but it needs to be significantly more than we are seeing now.
       
    • I can't help but agree with you.

      Having started this thread, voting has not improved. 

      I have several images over a month old with scores in the upper 500s (and quite a few submitted 2 of 3 weeks ago) but well short of 100 votes. To quote just three - 612 96 votes submitted 19th September, 576 76 votes and 577 71 votes both submitted 20th September.


      Perhaps Scott could take a look at both our pages and take appropriate action for all members benefit.

      A link to help  https://www.pixoto.com/mamstudio/recent
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  • SweetNana and Michael, please check Scott's reply about vote rates here: https://getsatisfaction.com/pixoto/to...

    "1. We recently completely overhauled the underlying system. A complete rewrite. This new system has been working great and is going to allow us to shortly introduce some anticipated new features. It is much faster and it better enforces that you don't see the same image twice while voting. When we switched to the new system, we encountered an error with our caching system and this caused a disaster where we had to revert a few hundred thousand votes. We could have ignored this and just let things eventually work out (which would have happened over time), but we care about the integrity of our system so we chose to fess up painfully revert all these votes. It took some time catching up and you will see speed improvements over time. Contests were backed up until yesterday and those have now all been caught up.
    You can read more about that here:
    https://www.pixoto.com/v3/updates/570...

    2. We tweaked the algorithm a bit to better distribute PRO votes. Previously there was a bias to newer PRO images vs older PRO images which in my opinion didn't make a lot of sense because you will find your images score better over time. You don't want to get all your votes from the same focus group/region/time zone. You also want to appropriately distribute the votes within time periods.

    When I gave you those approximate time periods, they were worse case scenarios. You will find the votes actually come in sooner than the estimates and in some cases *a lot* sooner."
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  • Our point is... it's not working. While I can see a benefit to not having all the votes come in in a day or two, more than a month is way, way, way too long to wait to see how an image will fare. It should not take more than a week for images to reach 100 votes. If it does, you will always need to wait over a month to give out the monthly awards since it will take that long for the images submitted the final two weeks to get a fair number of duels.

    In animals for September, the top image was submitted on the 12th and had 131 duels. The next highest image is just one point behind, but it has only had 96 duels. It was submitted September 25th. Those 35 extra duels likely will make a difference. So even though the second image was submitted a month ago, and is clearly one of the top images of the year, the fact that it was submitted two weeks later is impacting its rating.

    In the people category, the top four images all have over 100 votes. The image in fifth place only has 50 votes. It was submitted on the 23rd. I know that Scott recently discovered a couple thousand images that were somehow paused when they shouldn't have been. Maybe that is what is going on with all of these images. Attention needs to focus on getting the daily duels working much better.
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  • Unfortunately, this all stems from https://www.pixoto.com/v3/updates/5700038073384960
    The system is catching up from all the lost votes (Several hundred thousand). Contests were extremely backed up and now all contests are finishing on time.  You should now see things picking up.

    September is going to remain an anomaly until it gets caught up.  I was going to run the awards for September tomorrow, but I will hold off 1 more week.  If you see discrepancies in votes in September, it has to be due to those images getting frozen. 

    On the positive side, the system is performing very well now. Going forward things are going to be a lot more stable.  We also have a major release coming out this week to transition all of the profiles to our new infrastructure.  I will do a release right now that will increase the percentage of non-contest votes.



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    • Well, let's monitor and see. I am noticing a reduction in the time between duels.
    • It looks like everything is caught up. The plan will be to send September awards on Tuesday
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