I’m sad

CRASH

HI Diner Life has crashed. People from all over are not able to get into Diner Life including me. Can you tell us why please?

Thank you Eliot.
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  • Elliot (Official Rep) March 30, 2015 10:07
    Hi Everyone!

    Apologies for the downtime. This issue should now be resolved.

    It looks like we had two separate unrelated incidents over the weekend:

    The
    first was one of our server suddenly became unreachable on Friday.
    Unfortunately this was at peak time, so quite a few people were
    affected.
    Our automated systems detected the failure and launched a new server, but during this period the games were not accessible.

    The second incident occurred on Sunday evening and was far more serious.
    Essentially 2 out of our 3 database servers crashed simultaneously, leaving the last server left to take all the traffic.
    Unfortunately
    although it tried its best it wasn't able to keep up; causing very long
    delays and eventually the site became inaccessible.
    Simply restarting the crashed servers did not fix the issue, as we had to do some maintenance on them to properly fix the issue.

    Again, apologies to all those who were affected; this is the first major down time we have had in 18 months.

    You can see the status of all our servers at http://stats.pingdom.com/d9sng3kev6i3/961262
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