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I’m really upset

Diner life not loading for hours on end

All I see is working working working, but it's not working. I can understand how this can happen but cannot understand how this is allowed to go on for hours. Four hours last night I couldn't get in and now here we go again. That is an unnacceptable time frame to wait to get into a game. No other game has this issue so please fix this. And we waited months to get new catering, can we not wait so long for them. I actually gave up on the game until a friend of mine told me there was new catering orders, and now i'm llocked out of the game. Please fix asap. Thank you!!
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