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Food not counting

I have been working the "And Then". After everything was served my DT should have been completed. I asked staff what they served and what they told me did not count toward my order. They served but their count was 000. Also i have a partner that i do drive thru's with and none of her counted. We bot pre-cooked dragon pies and dragon scales. We are scared to try it again for it to not work again. But we are. I feel we should be credited some id is 100009386790950
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