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I’m frustrated

Game has been broken for too long now

After losing stoves and waiting nearly 6 weeks for that to be resolved, i had told myself i was not going to post here anymore until i saw improvements in the game. honestly? there will not be improvements to this game anytime soon.. why? support does not seem to think there is enough of us having the different problems to require a proper fix. ... because not enough of us post here with our complaints and many more of us quit the game but do not block it so support does not see that we quit... there is a bigger thing out here that support needs to recognize... there are enough of us that keep playing the game with all of the stupid glitches because we BELIEVE that it is great game and that support WILL fix it. so either support needs to do something big towards fixing, even if it means game must go offline for a few hours... or we the crazed addicts need to stop playing. please fix
1. issues of cash and coins vanishing.
2. crew spots being lost, after accepted and being on jobs hours later the job disappears but player still has job open.
3. serves not counting to jobs we accept and help with.
4. stoves turning into other things.

take the game offline to do this if you need, fix it right. you will have our loyality if you do, just fix a time frame that the game will be down for maintenance
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  • I’m confident
    Missy, I think you are right. many do not report their problems.. and if not blocking the game, they would be counted still as a player.... and i agree, the small little fixes that have happened only fix a tiny tear and often times create bigger problems or different problems. and yes, sadly too many of us are so hooked on the game for whatever reason, that we still play even though we are annoyed with all the problems in the game. I do believe that Play Demand will see fit to do the right thing by their obsessed players
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  • what if cannot find the problems their end? we heard so many times them saying they need to be able to make it happen, to know how it is happening then they know how to fix it. without knowing whats happening how can they solve it?

    so I think if they cannot find it, they need to recode it all?

    Theres little things like a small typo on this that could be fixed.

    The quest from the christmas tree (as well as sir hugs, elves' workshop, pinball machine, jukebox, ect... ) when you click show all direct you to shop.
    Its no longer there is needs recoding to fall into the 'puzzle' icon.

    Guess these will take ages to redo, but even tho it may seem not worth it, it really is to players.

    We also have MANY new players just starting game up, i know they will be asking where can i find this pool table? i pressed show and it takes me to the seats.

    Yeap, maintance will start this day for this many hours, sorry for the inconvience.
    giving a time frame that we know when it will happen, then we know not to start or click to help people with a job.
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    • Thank you for the fix with the collections Rowan.
      That solves people not being able to locate where they are in game.

      In regards to crew spots being lost, i've heard a few reports of this, they accept the order, and its there all night, next morning it vanishes.
      System is somehow losing the data?
    • As for the cash, my understanding of whats happening is accidentally clicking on speeding up cook times on the context menus, without a warning asking are you sure you wish to do this approach, many do not realize that in-fact they have used a token in this way...
      I know may have asked for a confirmation pop-up and i do feel its still valuable to have one
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  • To add;
    in regards to players losing jobs they are helping on, i'm friends with these players,
    anna flemming & missy hollow, both reported this issue
    both are not over the 500 friends limits
    so i dont think its in relation to not having them neighboring and the other sides are all under the 500 limits also.

    i know when over the limits, if they do not fall on neighbours bar and you happen to get request, it will not stay.
    But this was not the case here...
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