I’m frustrated

Its not my computer !!!!

sorry i started a new thread but you wont respond on the other because you put "acknowledged" on it....Can you please explain to me why Lou's Diner can get in without any problems but i can not. Last week when you added new Dt's we were out of town, did not come back till Saturday. Lou's diner was able to get on but Mitsy Lou was not and has not all week-end. We use the same computer.....this happens every time !!!!
****why is it saying "new user" ? and i get the same thing in Firefox
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