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I’m
Sad and Frustrated by not being able to play
My Neighbours have disappeared :(
I blocked my game for a couple of day as was not playing and now i have un blocked it I have lost all my neighbours, so I cannot play Diner Life :( I have tried the settings in diner life for specific friends that play DL to see me but that has not worked either, Please help me - Thank you.
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HEY DINER LIFE... PLEASE FIX THESE PROBLEMS... HOW CAN WE PLAY YOUR GAME WITH OUR FRIENDS IF WE CAN'T SEE THEM???? THIS HAS GONE ON WAY TOO LONG!!! IF THIS DOESN'T GET ANY ACTION SOON, I AM GONNA RALLY A STRIKE AGAINST YOUR GAME!!! NO PLAYERS...NO PROBLEMS!!!Comment-
Danielle Hayden August 18, 2015 02:05I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanksEditDeleteRemove
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I’m
frustrated
neighbors not being displayed on game. please FIX it.
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I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks
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I’m
happy
I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks -
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EMPLOYEE
1Sometimes we don't receive a correct response from Facebook regarding your friends list.
A potential workaround is to:
Log out of facebook
Close your browser
re-open your browser
re load the game
We find that fixes a decent proportion of cases where this occurs. -
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I’m
frustrated, mad, angry
My user id is 1805920154 and once again my nbr/friends list is missing. I cannot send my daily gifts. Sick of this problem. Please FIX!!! Mine has not been solved!
I'm starting the new drive thrus and this is not good!!
Your work arounds DO NOT WORK FOR ME... I have done all of them and they are not working for me.
I have also blocked and unblocked Diner Life... still not working for me!!!
Elliot (Official Rep) 2 months ago
Sometimes your friends list doesn't load from Facebook correctly. I would suggest logging out of Facebook and logging back in. This may help.
***********DOES NOT WORK FOR ME************
My user Id is 1805920154 and I have looked and see that support is showing that my problem which is my nbr/friends list is missing again is showing solved... but mind was solved for a long time but for some reason since September 8 2015 my nbrs are missing again.
Your work around does not work for me!!!!
EMPLOYEE
Elliot (Official Rep) 23 days ago
Hi All!
Sometimes we don't receive a correct response from Facebook regarding your friends list.
A potential workaround is to:
Log out of facebook
Close your browser
re-open your browser
re load the game
We find that fixes a decent proportion of cases where this occurs.
PLEASE FIX!!!!!! -
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I’m
Frustrated
My user id is 1805920154 and as of Sept. 8th 2015 my nbr/friends have disappeared. I cannot send daily gifts to my nbrs. I cannot do the new caters that were released because I can not ask for help! I have reported this issue before and I have not received any response from support. Above I have noted all of your workarounds and none of them have worked for me.
PLEASE FIX MY GAME SO I CAN PLAY!!!!-
just did the block game and unblock the game and my neighbors are back
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I blocked and unblocked the game and my neighbors are not back. :( :( :(
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I’m
confused
id is 100000080455071 i have no neighbors help!!!!!!!!!!!!!!!-
KissmeelD less than a minute ago
just did the block game and unblock the game and my neighbors are back -
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I’m
sad
ID # 100000642786095 Have no neighbors fix ASAP-
just did the block game and unblock the game and my neighbors are back
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I’m
frustrated
User ID 1805920154
Lastest version released 2/18/2016 v91295
My nbrs have disappeared again. I cannot send my daily gifts.
This keeps happening to me.
Please fix. Thanks.
- view 1 more comment
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I did not send out gifts at all yesterday. Sorry I did not put that in my 1st comments. Please Rowen I need your help.
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User ID 1805920154. Sorry... I read Chrissy's comment and realized I left an important part out of my issue. I did not send gifts out yesterday. Angies diner has been sending them out usually around 9:00 pm lately. I waited until this morning to send them and then was not able to, and I still cannot.
Rowen please help. I know the routine... I've done all that I was supposed to do.
Thanks in advance. -
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3rd day in a row I have not been able to send daily gifts.
Newest version released 2/18/2016 v91295.
User ID 1805920154.
Please help.
Thanks Angie -
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I’m
frustrated
4th day in a row and still cannot send daily gifts nor ask for help from anyone when I start a drive thru.
Today I have the newest version released 2/24/2016 v91554
User ID 1805920154
Please fix my diner.- view 1 more comment
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Hi Rowen, Yes this is still ans issue for me. I can help but I cannot start a cater myself, nor send daily gifts. Angie's diner also did not get the Hygene gift. I will be glad to log out of my account so you can take a look. Thank you
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Rowen... are you around?
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Rowen, I am out of my diner. User ID 1805920154. Please fix. Thank you
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I’m
frustrated
User ID 1805920154 another day rolling by and Angie still cannot send out daily gifts, nor ask for help on a drive thru. Rowen I left you several messages today and I have been out of my diner all day after I saw your msg from this am.
Please help.
I'm getting back out now and won't go back into it until in the morning on 2/26/2016.
I have the newest version released 2/25/2016 v 91613.
Thank you. -
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I’m
frustrated
*** also I was helping on a drive thru Snow Day Like today and 2 of the people I was helping have disappeared. :(
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I’m
frustrated
Hi Rowen... Angie still cannot send out daily gifts.
User ID 1805920154 -
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I’m
frustrated
Rowen... I am out of my diner.
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I’m
happy
Rowen, everything seems to be working fine. Thank you.
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Hi Angie
We didn't release any fixes!
So if you did something unusual and it started working again I'd greatly appreciate knowing what that is so I can help others with the same issue!
Best Regards
Rowan -
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Hi Rowen, I didn't do anything.
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The only thing I still have an issue with in Angie's diner is not being able to post to my timeline when I master a dish or level up etc... I have not been able to do that since Sept. 9th 2015 when ya'll's servers crashed.
User ID 1805920154 -
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I’m
frustrated
User ID 1805920154
Rowen my friends list is missing again to ask for help on a drive thru... this time it's just a partial list.
Please fix. Thank you in advance. -
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Hi Angie
Could you clarify what you mean by "partial list"?
We do have a button to filter the lists by whether they play the game or not on some of the lists, you might have pressed that one if those friends on the list are already playing.
Best Regards
Rowan -
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Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to.
Thanks
Angie -
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Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to.
Thanks
Angie -
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Rowan I will be out of my diner for several hours if you need to go in to it.
I'm on CST and it is 6:44 am.
Thank you again. -
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Hi Susan
You may find that Removing the app and reinstalling it will fix this issue.
We have a fix in the works, no word on when that will be ready though.
Best Regards
Rowan -
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Rowen I will try that.
Thanks again. -
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I’m
frustrated
Hi Rowan,
I removed the app and reinstalled.. it did not work. :( -
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Hi Angie
I think I've identified your issue, fortunately it's the same as one we fixed for one of our other games, we're putting the same fix into place for diner life for the next release!
So you should find things start working again soon :)
Best Regards
Rowan -
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That would be awesome.
Thank you Rowan. :) -
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I’m
frustrated
Rowan, all of my friends have not re-appeared for me to ask for help on any drive thrus. Going on about 4 days now again. Do you have any idea when your team will be putting the next fix into place for release for Diner Life?
Thanks,
Angie -
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Hi Angie
We're working on this issue as I type this!
Best Regards
Rowan -
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EMPLOYEE
