I’m Sad and Frustrated by not being able to play

My Neighbours have disappeared :(

Edit Subject

I blocked my game for a couple of day as was not playing and now i have un blocked it I have lost all my neighbours, so I cannot play Diner Life :( I have tried the settings in diner life for specific friends that play DL to see me but that has not worked either, Please help me - Thank you.

11 people have
this problem +1

In progress

0

Edit

Delete

Remove

Official

Fork

Midge Niterz August 16, 2015 20:57

HEY DINER LIFE... PLEASE FIX THESE PROBLEMS... HOW CAN WE PLAY YOUR GAME WITH OUR FRIENDS IF WE CAN'T SEE THEM???? THIS HAS GONE ON WAY TOO LONG!!! IF THIS DOESN'T GET ANY ACTION SOON, I AM GONNA RALLY A STRIKE AGAINST YOUR GAME!!! NO PLAYERS...NO PROBLEMS!!!

Comment

good solution! good solution! (undo)
- view -1 more comments
- Danielle Hayden August 18, 2015 02:05
  
  I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

HEY DINER LIFE... PLEASE FIX THESE PROBLEMS... HOW CAN WE PLAY YOUR GAME WITH OUR FRIENDS IF WE CAN'T SEE THEM???? THIS HAS GONE ON WAY TOO LONG!!! IF THIS DOESN'T GET ANY ACTION SOON, I AM GONNA RALLY A STRIKE AGAINST YOUR GAME!!! NO PLAYERS...NO PROBLEMS!!!

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Theresa Thompson-Aupperle August 18, 2015 01:32

neighbors not being displayed on game. please FIX it.

Comment

good solution! good solution! (undo)
- view -1 more comments
- Danielle Hayden August 18, 2015 02:05
  
  I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

neighbors not being displayed on game. please FIX it.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m happy

0

Edit

Delete

Remove

Official

Fork

Danielle Hayden August 18, 2015 02:05

I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

I had the same issue my problem is fixed now because a friend told me to block Diner Life then unblock Diner Life then click on a friends wall to get cash when the Diner Life loads click play now and your neighbors should come up like before it worked for me let me know if it works for you thanks

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

1

Edit

Delete

Remove

Official

Fork

Elliot (Official Rep) August 18, 2015 09:02

Sometimes we don't receive a correct response from Facebook regarding your friends list.

A potential workaround is to:

Log out of facebook

Close your browser

re-open your browser

re load the game

We find that fixes a decent proportion of cases where this occurs.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Sometimes we don't receive a correct response from Facebook regarding your friends list.A potential workaround is to: Log out of facebookClose your browserre-open your browserre load the game We find that fixes a decent proportion of cases where this occurs. 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated, mad, angry

0

Edit

Delete

Remove

Official

Fork

Angie Hall September 23, 2015 02:33

My user id is 1805920154 and once again my nbr/friends list is missing. I cannot send my daily gifts. Sick of this problem. Please FIX!!! Mine has not been solved!
I'm starting the new drive thrus and this is not good!!
Your work arounds DO NOT WORK FOR ME... I have done all of them and they are not working for me.
I have also blocked and unblocked Diner Life... still not working for me!!!

Elliot (Official Rep) 2 months ago
Sometimes your friends list doesn't load from Facebook correctly. I would suggest logging out of Facebook and logging back in. This may help.
***********DOES NOT WORK FOR ME************
My user Id is 1805920154 and I have looked and see that support is showing that my problem which is my nbr/friends list is missing again is showing solved... but mind was solved for a long time but for some reason since September 8 2015 my nbrs are missing again.
Your work around does not work for me!!!!

EMPLOYEE
Elliot (Official Rep) 23 days ago
Hi All!

Sometimes we don't receive a correct response from Facebook regarding your friends list.

A potential workaround is to:

Log out of facebook

Close your browser

re-open your browser

re load the game

We find that fixes a decent proportion of cases where this occurs.

PLEASE FIX!!!!!!

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

My user id is 1805920154 and once again my nbr/friends list is missing. I cannot send my daily gifts. Sick of this problem. Please FIX!!! Mine has not been solved! I'm starting the new drive thrus and this is not good!! Your work arounds DO NOT WORK FOR ME... I have done all of them and they are not working for me. I have also blocked and unblocked Diner Life... still not working for me!!! Elliot (Official Rep) 2 months ago Sometimes your friends list doesn't load from Facebook correctly. I would suggest logging out of Facebook and logging back in. This may help. ***********DOES NOT WORK FOR ME************ My user Id is 1805920154 and I have looked and see that support is showing that my problem which is my nbr/friends list is missing again is showing solved... but mind was solved for a long time but for some reason since September 8 2015 my nbrs are missing again. Your work around does not work for me!!!! EMPLOYEE Elliot (Official Rep) 23 days ago Hi All! Sometimes we don't receive a correct response from Facebook regarding your friends list. A potential workaround is to: Log out of facebook Close your browser re-open your browser re load the game We find that fixes a decent proportion of cases where this occurs. PLEASE FIX!!!!!!

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m Frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall September 25, 2015 17:53

My user id is 1805920154 and as of Sept. 8th 2015 my nbr/friends have disappeared. I cannot send daily gifts to my nbrs. I cannot do the new caters that were released because I can not ask for help! I have reported this issue before and I have not received any response from support. Above I have noted all of your workarounds and none of them have worked for me.
PLEASE FIX MY GAME SO I CAN PLAY!!!!

Comment

good solution! good solution! (undo)
- view 0 more comments
- KissmeelD September 26, 2015 21:18
  
  just did the block game and unblock the game and my neighbors are back
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Angie Hall September 27, 2015 06:31
  
  I blocked and unblocked the game and my neighbors are not back. :( :( :(
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

My user id is 1805920154 and as of Sept. 8th 2015 my nbr/friends have disappeared. I cannot send daily gifts to my nbrs. I cannot do the new caters that were released because I can not ask for help! I have reported this issue before and I have not received any response from support. Above I have noted all of your workarounds and none of them have worked for me. PLEASE FIX MY GAME SO I CAN PLAY!!!!

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m confused

0

Edit

Delete

Remove

Official

Fork

TeresaD September 26, 2015 00:16

id is 100000080455071 i have no neighbors help!!!!!!!!!!!!!!!

Comment

good solution! good solution! (undo)
- view -1 more comments
- KissmeelD September 26, 2015 21:17
  
  KissmeelD less than a minute ago
  just did the block game and unblock the game and my neighbors are back
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

id is 100000080455071 i have no neighbors help!!!!!!!!!!!!!!!

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m sad

0

Edit

Delete

Remove

Official

Fork

KissmeelD September 26, 2015 21:01

ID # 100000642786095 Have no neighbors fix ASAP

Comment

good solution! good solution! (undo)
- view -1 more comments
- KissmeelD September 26, 2015 21:17
  
  just did the block game and unblock the game and my neighbors are back
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

ID # 100000642786095 Have no neighbors fix ASAP

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 22, 2016 09:48

User ID 1805920154
Lastest version released 2/18/2016 v91295
My nbrs have disappeared again. I cannot send my daily gifts.
This keeps happening to me.
Please fix. Thanks.

Comment

good solution! good solution! (undo)
- view 1 more comment
- Chrissy February 22, 2016 11:33
  
  Looked at your screen shot, no friends to send a gift to.
  However close that off, and you see your neighbors ARE on the bar, so you have them.
  As for the gift send, it allows i believe every 24 hours you to select friends to send to. Maybe Rowan can confirm this for you.
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Angie Hall February 22, 2016 14:52
  
  I did not send out gifts at all yesterday. Sorry I did not put that in my 1st comments. Please Rowen I need your help.
  
  Edit
  
  Delete
  
  Remove
- Cancel
- This comment was removed on 2016-02-22.
  see the change log
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

User ID 1805920154 Lastest version released 2/18/2016 v91295 My nbrs have disappeared again. I cannot send my daily gifts. This keeps happening to me. Please fix. Thanks. <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1369955/Screenshot_2.png?1456134754"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1369955/Screenshot_2_inline.png?1456134754" alt="" /></a>

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall February 22, 2016 15:00

User ID 1805920154. Sorry... I read Chrissy's comment and realized I left an important part out of my issue. I did not send gifts out yesterday. Angies diner has been sending them out usually around 9:00 pm lately. I waited until this morning to send them and then was not able to, and I still cannot.
Rowen please help. I know the routine... I've done all that I was supposed to do.

Thanks in advance.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

User ID 1805920154. Sorry... I read Chrissy's comment and realized I left an important part out of my issue. I did not send gifts out yesterday. Angies diner has been sending them out usually around 9:00 pm lately. I waited until this morning to send them and then was not able to, and I still cannot. Rowen please help. I know the routine... I've done all that I was supposed to do. Thanks in advance.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall February 23, 2016 10:09

3rd day in a row I have not been able to send daily gifts.
Newest version released 2/18/2016 v91295.
User ID 1805920154.
Please help.
Thanks Angie

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

3rd day in a row I have not been able to send daily gifts. Newest version released 2/18/2016 v91295. User ID 1805920154. Please help. Thanks Angie

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 25, 2016 04:38

4th day in a row and still cannot send daily gifts nor ask for help from anyone when I start a drive thru.
Today I have the newest version released 2/24/2016 v91554
User ID 1805920154
Please fix my diner.

Comment

good solution! good solution! (undo)
- view 1 more comment
- Rowan (Official Rep) February 25, 2016 13:21
  
  Hi Angie
  If this is still an issue for you, please let me know when you're done playing and I'll load up your account and take a look.
  
  Best Regards
  Rowan
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Angie Hall February 25, 2016 17:54
  
  Hi Rowen, Yes this is still ans issue for me. I can help but I cannot start a cater myself, nor send daily gifts. Angie's diner also did not get the Hygene gift. I will be glad to log out of my account so you can take a look. Thank you
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Angie Hall February 25, 2016 18:52
  
  Rowen... are you around?
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

4th day in a row and still cannot send daily gifts nor ask for help from anyone when I start a drive thru. Today I have the newest version released 2/24/2016 v91554 User ID 1805920154 Please fix my diner.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall February 25, 2016 18:53

Rowen, I am out of my diner. User ID 1805920154. Please fix. Thank you

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowen, I am out of my diner. User ID 1805920154. Please fix. Thank you

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 26, 2016 01:55

User ID 1805920154 another day rolling by and Angie still cannot send out daily gifts, nor ask for help on a drive thru. Rowen I left you several messages today and I have been out of my diner all day after I saw your msg from this am.
Please help.
I'm getting back out now and won't go back into it until in the morning on 2/26/2016.
I have the newest version released 2/25/2016 v 91613.
Thank you.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

User ID 1805920154 another day rolling by and Angie still cannot send out daily gifts, nor ask for help on a drive thru. Rowen I left you several messages today and I have been out of my diner all day after I saw your msg from this am. Please help. I'm getting back out now and won't go back into it until in the morning on 2/26/2016. I have the newest version released 2/25/2016 v 91613. Thank you.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 26, 2016 01:57

*** also I was helping on a drive thru Snow Day Like today and 2 of the people I was helping have disappeared. :(

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

*** also I was helping on a drive thru Snow Day Like today and 2 of the people I was helping have disappeared. :(

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 26, 2016 19:24

Hi Rowen... Angie still cannot send out daily gifts.
User ID 1805920154

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Rowen... Angie still cannot send out daily gifts. User ID 1805920154

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 26, 2016 19:26

Rowen... I am out of my diner.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowen... I am out of my diner.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m happy

0

Edit

Delete

Remove

Official

Fork

Angie Hall February 29, 2016 07:44

Rowen, everything seems to be working fine. Thank you.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowen, everything seems to be working fine. Thank you.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Rowan (Official Rep) February 29, 2016 09:17

Hi Angie
We didn't release any fixes!
So if you did something unusual and it started working again I'd greatly appreciate knowing what that is so I can help others with the same issue!

Best Regards
Rowan

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Angie We didn't release any fixes! So if you did something unusual and it started working again I'd greatly appreciate knowing what that is so I can help others with the same issue! Best Regards Rowan 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall February 29, 2016 13:26

Hi Rowen, I didn't do anything.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Rowen, I didn't do anything.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall February 29, 2016 13:32

The only thing I still have an issue with in Angie's diner is not being able to post to my timeline when I master a dish or level up etc... I have not been able to do that since Sept. 9th 2015 when ya'll's servers crashed.
User ID 1805920154

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

The only thing I still have an issue with in Angie's diner is not being able to post to my timeline when I master a dish or level up etc... I have not been able to do that since Sept. 9th 2015 when ya'll's servers crashed. User ID 1805920154

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 04:25

User ID 1805920154
Rowen my friends list is missing again to ask for help on a drive thru... this time it's just a partial list.
Please fix. Thank you in advance.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

User ID 1805920154 Rowen my friends list is missing again to ask for help on a drive thru... this time it's just a partial list. Please fix. Thank you in advance.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Rowan (Official Rep) March 08, 2016 09:35

Hi Angie
Could you clarify what you mean by "partial list"?
We do have a button to filter the lists by whether they play the game or not on some of the lists, you might have pressed that one if those friends on the list are already playing.

Best Regards
Rowan

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Angie Could you clarify what you mean by "partial list"? We do have a button to filter the lists by whether they play the game or not on some of the lists, you might have pressed that one if those friends on the list are already playing. Best Regards Rowan 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 11:44

Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to.

Thanks
Angie

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to. Thanks Angie

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 12:26

Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to.

Thanks
Angie

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Rowan, partial list meaning... just some of my DL friends are there. The same friends that would show up for me to send daily gifts to. The rest of my DL friends are missing again. They are on my nbr. bar but they are not showing up in the box to get help on a drive thru or for me to send gifts to. Thanks Angie

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 12:45

Rowan I will be out of my diner for several hours if you need to go in to it.
I'm on CST and it is 6:44 am.
Thank you again.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowan I will be out of my diner for several hours if you need to go in to it. I'm on CST and it is 6:44 am. Thank you again.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Rowan (Official Rep) March 08, 2016 17:31

Hi Susan
You may find that Removing the app and reinstalling it will fix this issue.
We have a fix in the works, no word on when that will be ready though.

Best Regards
Rowan

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Susan You may find that Removing the app and reinstalling it will fix this issue. We have a fix in the works, no word on when that will be ready though. Best Regards Rowan 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 17:34

Rowen I will try that.

Thanks again.

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowen I will try that. Thanks again.

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall March 08, 2016 19:52

Hi Rowan,
I removed the app and reinstalled.. it did not work. :(

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Rowan, I removed the app and reinstalled.. it did not work. :(

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Rowan (Official Rep) March 09, 2016 17:03

Hi Angie
I think I've identified your issue, fortunately it's the same as one we fixed for one of our other games, we're putting the same fix into place for diner life for the next release!
So you should find things start working again soon :)

Best Regards
Rowan

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Angie I think I've identified your issue, fortunately it's the same as one we fixed for one of our other games, we're putting the same fix into place for diner life for the next release! So you should find things start working again soon :) Best Regards Rowan 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 10, 2016 01:30

That would be awesome.
Thank you Rowan. :)

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

That would be awesome. Thank you Rowan. :)

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
I’m frustrated

0

Edit

Delete

Remove

Official

Fork

Angie Hall March 11, 2016 10:31

Rowan, all of my friends have not re-appeared for me to ask for help on any drive thrus. Going on about 4 days now again. Do you have any idea when your team will be putting the next fix into place for release for Diner Life?

Thanks,
Angie

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Rowan, all of my friends have not re-appeared for me to ask for help on any drive thrus. Going on about 4 days now again. Do you have any idea when your team will be putting the next fix into place for release for Diner Life? Thanks, Angie

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
EMPLOYEE

0

Edit

Delete

Remove

Official

Fork

Rowan (Official Rep) March 11, 2016 10:53

Hi Angie
We're working on this issue as I type this!

Best Regards
Rowan

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Hi Angie We're working on this issue as I type this! Best Regards Rowan 

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel
0

Edit

Delete

Remove

Official

Fork

Angie Hall March 11, 2016 10:56

Thanks Rowan! :)

Comment

good solution! good solution! (undo)
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

Thanks Rowan! :)

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel