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I’m annoyed and frustrated

No envelope box

Still cannot accept gifts from friends or accept their requests. I used to be able to do this, had the box come up and all, but then you gave me the send gift box - which I had never had before nad now the accept gift box is non exisaent.
ID1095904330
Your response was 12 days ago:-
The new update has been released now and should help with this issue!
There is now an Envelope button at the top-right of the screen which provides direct access to the gift inbox as well as requesting any gifts from the server.
If the gifts do not show up when you click that button, then you probably don't have any gifts!

There is NO Envelope button at the top-right of my screen.
I know that people are sending me gifts because it shows up on my facebook notifications.
Still need to fix mine please. Kathy
user id is 1095904330
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