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I’m frustrated

Showing up helping with orders I never accepted!

It is showing that i am helping with orders and i never accepted them. This has happened to me more than once. I figured that I may be doing it by mistake so any requests that i cant help with i dont even touch in my mail i just leave them there and its still happening. Why is this? It looks bad if it looks like you accepted to help with an order and you cant! My player id is 100000159833693
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