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I’m frustrated

Support team ! Where are you?

Getting frustrated. Been having issues for months with no response. Issues are not fixed. I have been losing coin daily. I figure I am out at least 3,000,000. Also, workers don't clean stoves. They start out , but then stop ,leaving my avatar to do it all. Also, my avatar spends too much time wandering outside. popping thru walls. Those are my main issues. Please fix or at least respond! Thank you. My ID is 612417336
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