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Can't Get Scheduled Tweets to Post to Facebook Fan Page

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I can't get the scheduled Tweets to post to my Facebook fan page. Please help!

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Justin (Official Rep) May 25, 2011 20:31

Ah.

This happened to another customer. It's something to do with a weird Facebook setting checkbox that needs to be turned on. Something about post to this account even if I didn't create the page....

I will try to get in contact with the customer and find out the details.

Cheers,
Justin

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Ah. This happened to another customer. It's something to do with a weird Facebook setting checkbox that needs to be turned on. Something about post to this account even if I didn't create the page.... I will try to get in contact with the customer and find out the details. Cheers, Justin

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Justin (Official Rep) May 25, 2011 22:56

Here's the answer....

The facebook page must be set up with the "Always comment and post on your page as [your page] even when using Facebook as [your person]" turned on at the time the ping.fm connection is made

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- Becca May 27, 2011 14:56
  
  Thanks for the help, Justin! I installed Ping.fm and never did see an option such as the one you mentioned. However, there was a box to select the Facebook page vs. my personal account, so I'm HOPEFUL that it will work. I'm a bit confused, though, because I thought the use of Pluggio would be an alternative to using programs like Ping.fm. I guess I always thought they were competitors, not meant to be used together.
  
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- Becca Heflin June 01, 2011 23:49
  
  Update: I still can't get the scheduled Tweets to post to the Facebook fan page. I've installed the Ping.fm app on Facebook, I've connected it to the Twitter account that we're using Pluggio with, and I've created an account at the Ping.fm website. When I create Tweets using Pluggio, I schedule them to Tweet to the Facebook fan page. I honestly don't know what I'm doing wrong, but if I don't get it figured out soon, my boss is gonna have a hissy fit! LOL
  
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- Justin (Official Rep) June 01, 2011 23:56
  
  Please send an email to support@pluggio.com so we can schedule a skype call. Thx Justin :)
  
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Here's the answer.... The facebook page must be set up with the "Always comment and post on your page as [your page] even when using Facebook as [your person]" turned on at the time the ping.fm connection is made

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Justin (Official Rep) June 01, 2011 23:45

Still not working huh :( Can you give us an update of exactly what you've done...

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Still not working huh :( Can you give us an update of exactly what you've done...

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Justin (Official Rep) June 01, 2011 23:46

Also if you send me an email to support@pluggio.com we can do a screen share session and I can make sure it gets set up and works for you! :)

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Also if you send me an email to support@pluggio.com we can do a screen share session and I can make sure it gets set up and works for you! :)

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Justin (Official Rep) June 03, 2011 18:47

Fixed via a screen sharing session!

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Fixed via a screen sharing session!

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Becca June 03, 2011 19:03

Yes! My problem was resolved by a technical guru with perfect manners and excellent customer service! Thank you, Justin!

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Yes! My problem was resolved by a technical guru with perfect manners and excellent customer service! Thank you, Justin!

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Can't Get Scheduled Tweets to Post to Facebook Fan Page

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Can't Get Scheduled Tweets to Post to Facebook Fan Page Edit Subject

Can't Get Scheduled Tweets to Post to Facebook Fan Page

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