I’m Confused

Reconnect request from pluggio and my suspended account related?

Hi

For a long time I use the pluggio and today midnight suddenly I received request reconnect pluggio notify and at the same time I realised that my twitter account suspended. I am not blaming but when I use only pluggio app for my account and while I do nothing in midnight )for both pluggio And twitter) how possible my account suppended I really wonder it, and as you have activity list please review deeply and let me know.
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  • Justin (Official Rep) April 09, 2013 23:05
    Hi,

    Thanks for your question. It is very hard to guess why Twitter suspend accounts. But what I can tell you is there are thousands of active accounts on pluggio that are used daily without any issues.

    Including my own http://twitter.com/justinvincent

    Thanks,
    Justin
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  • Can you review latest activity log for my account on pluggio? I write to you because I keep my twitter account very clean and only use pluggio as an app. While pluggio obey the rules and while I am not doing anything on my account all day long I really wonder why. Otherwise I can't take a risk to lost my accounts indeed.

    Thanks
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  • Justin (Official Rep) April 10, 2013 21:07
    I'm sorry but we don't keep any logs of pluggio users twitter usage.

    The best advice I can give is to look in twitter settings and see what apps you have authorized. You may well find another app that you forgot about is authorized, and who knows what it may be doing?

    If the only app you have authorized is pluggio then try unauthorizing pluggio it and using twitter.com for a few days.

    If everything is fine then you can re-add pluggio but turn off all automated systems in pluggio.

    Then turn them on one at a time and use just that one for a few days. At some pont you may find one of those systems is tripping the twitter suspend switch.

    Each automated system can be setup as conservatively or aggressively as you want on pluggio, the best advice is to use all of pluggio's automated systems as conservatively as possible and you should be fine.

    Conservative usage is:

    - Don't post more than 15-20 tweets a day
    - Don't follow more than 25-50 people a day
    - Don't unfollow more than 25-50 people a day
    - Never post duplicate tweets
    - Never post links that lead to malware sites
    - Don't follow or get involved with other accounts that spam or post malware links

    As I said there are thousands of unsuspended twitter accounts using pluggio every day.

    I hope this helps!
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