Can I restore properly saved but crashed Prezis?

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  • Updated 3 years ago
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Prezi has crashed my two last recent presentations. They were properly saved, viewed few times without editing, but now they are blank with only one frame when I want to edit them. Can I restore them somehow?
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Jiří Boudal

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Posted 3 years ago

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Sujong Choi, Champion

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Hi Boudal :)
Official staffs might help your problem.
Choi.
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Jiří Boudal

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Thank you, however, can I contact official staff directly having only the student's licence? I couldn't find the contact on the website...
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Travis Hitchcock

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Hi Jiří,

Could you send me the URLs to your prezsi so I can investigate this problem directly?

Thanks,
Travis
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Jiří Boudal

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Hello Travis, have you already investigated the problem? I would like to know quite soon whether there is a chance to restore it or wheter i have to rework it, thank you very much.
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Travis Hitchcock

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Hi Jiří,

I apologize for the late response but unfortunately I am not able to recover any work within these prezis. So sorry for the inconvenience.

Travis
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Jiří Boudal

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These two:
http://prezi.com/cqbtlcfcx9yr/youguid...
http://prezi.com/-225hbhdnlgx/tayloro...

At "Your prezis" menu, they also have the blue picture with white "Open me" instead of the preview of the prezi content as all the others have.

Thank you!

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