can ́t upload pdf in Prezi.com!

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i can ́t upload a pdf in Prezi.com.
id: 2560 the reason is: ERROR: CONVERSION FAILED
thanks
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Veronica Lopez

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Posted 5 years ago

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Zoli Radnai, Official Rep

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Hi,
this must be an issue with the file you want to upload. PDF-s are only file containers, many different file formats can be included. If you can send the PDF to me in email to zoltan.radnai_at_prezi.com, we can check the file and try to find out the reason of the unsuccessful upload. What was the sorce of the PDF file? Have you converted it from a different file format?
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Kelly Andrews

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I uploaded a PDF yesterday that I had created in Illustrator, and today it wont upload. Any help here?
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Zoli Radnai, Official Rep

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Are you on the same network?
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Kelly Andrews

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Yes - same network - I figured it out though. It seems as though having certain raster images in the AI file cause issues? Perhaps jpegs? I think I have a png in it, and that works ok. Its odd. Nonetheless - removing the raster images I added in solved the issue I had.
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Zoli Radnai, Official Rep

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Thanks for the feedback. It's quite possible. I have shared this with the dev team.
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laszewski

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I have just downloaded prezi desktop on my OSX machine. I converted a ppt to PDF on this Mac and when I upload it to prezi desktop it will not load. I tried many of my PDFs generated form ppt and pptx and none of them work. I run the newest Word and OSX software. How disappointing, I was ready to give it a try and purchase the prezi version, but reliably including PDFs generated from PPT(x)s is a must. Is there an FAQ that can tell me what is wrong
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Zoli Radnai, Official Rep

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Hi, prezi desktop does not eat PDF files. Only the online editor accepts PDF. You can go online upload the PDF and then export the prezi again to pez format open and continue editing offline.
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laszewski

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The solution proposed does not work as I always get an error even when i upload the PDF. Looks like the PDF must be in a particular format. So the solution suggested does not work. Also I need a method to specify a url of type file:// where I Am giving the presentation we do not have internet. How do I do that? On osx, it would be great to have also the ability to simply use the open command.
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Zoli Radnai, Official Rep

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Yes although the online editor of Prezi accepts PDF files, we are aware of the issue with certain PDF's being rejected especially ones converted from a different format and has media files included. Online presentations can be exported to a portable (.zip) format. those include the necessary flash player too so you can show them offline on any machine. You can also export .zip portable prezis from the desktop editor.
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Youth Training

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My PDF file won't upload. I get error "id:2560". I was able to upload a almost 3MB PDF file. But I haven't been able to upload a 7.59MB PDF file. What is the cut off for size? Is there anyway I can get this PDF to upload?
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Aykut Yaman

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I have the same problem. I have the trial version of prezi. ı prepeared my subject, but ı cant upload the file. "UPLOAD FAILED!" Uploading some of your media files failed, the response was this: Failed to upload media.
Please help me!
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Mester Tamás

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Hi!

I had the same problem before... My pdf didn't uploaded.
So there's a little program - a virtual pdf printer, called: BullZIP pdf.
That's to convert files jpg to pdf, but also pdf 2 pdf (just smaller pdf. :-))

That is a free stuff. It solved my pdf-uploading-problem before, because it simlify your file to take out from that the digital rubbish.

1. Get BullZIP pdf.
2. Virtual print your file to your desktop.
3. Upload to prezi your new pdf.
4. It will be working.

I hope (anyway)... :-)

Mester Tomi - prezimagyarul.hu
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Lena

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you guys are really technical. I did a printscreen for a portion of a pdf I want to include in my presentation.

I pasted it into a word file..didn't know what else to do with it.

What would you recommend for inserting a printscreen portion of a pdf file? or printscreen portion of a website?

Basics please
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Jeff Singfiel

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Lena,
I would just paste the print screen into another application and save it as a JPG file. I use Powerpoint to do that sometimes or you could use Windows Paint, or paint.net or another image editing program. I don't think that Word will let you export as a graphics file (.PNG, .JPG, .GIF, etc)
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Lena

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I tried it with paint and it worked well...thanks!
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Jeff Singfiel

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Glad it worked!
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bush joes

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vicho rios

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If you guys upload the file, converted into PDF from an Illustrator file. Prezi won't accept clipping masks. Get rid of them and you will be able to upload the PDF file......worked for me.
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John, Official Rep

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Hello vicho rios,

thanks for sharing - yes this can cause a problem, flattening images can also help - as well as checking some content within a PDF file in case they are a different format than recommended or even if they are password protected.

cheers

John

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