cannot capture some pdf files. Gives error 2560

  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: .

Tried numberous times. Does still seem to work on some pdf converts but this one is just 2 pages and it will not download.
Photo of Tom Foreman

Tom Foreman

  • 5 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of NathL

NathL, Champion

  • 1276 Posts
  • 59 Reply Likes
try to save your pdf to swf as prezi does it anyway. Check that you don't have images larger than 2880x2880px.
Photo of B

B

  • 1058 Posts
  • 39 Reply Likes
Thanks Nathalie!

Tom are you still having this problem?

B
Photo of Tom Foreman

Tom Foreman

  • 5 Posts
  • 0 Reply Likes
I saved it as a jpg and it worked. Thaks

This conversation is no longer open for comments or replies.