Different "versions" of Prezi?

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  • Updated 2 years ago
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I train people how to use Prezi at my university and lately I'm having a problem because Prezi appears different to different people. For instance, I have a whole bunch of templates but some people have just the old 6. My thumbnails in the path are on the left side, but some people have the old view with them at the bottom. Today someone's top bar with exit, saving, undo etc looked different and the options were split on each side of the screen. What's going on? Is it possible for me to have everyone in the group use the same "version?" It sure would be easier to train them! Thanks!
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April Pierson

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Posted 3 years ago

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Ryan Mahan

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Hello,

If the problem is with different prezi versions, you can reset them all and update them to the newest version, which should help everyone remain in-sync with one another.

Thanks, Ryan.
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B

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Hi April,

Prezi is undergoing some updates right now so an automated selection of user are updated to the "new version" of prezi but other are not. This is just a short transition period and soon all the prezi's will appear the same. I'm sorry for the confusion, however, this is just temporary.

Hope this helps!
B
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Andre Cooper

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I'm having the same problem. Ryan, I do we reset them???
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Zsofi, Official Rep

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Hi Andre,
did you have the new version that you reset to the old one? Would you like to use the new again?

Please let me know.

Thanks,

Zsofi
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Zsofi, Official Rep

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Hi Andre,

Which version do you see? The new editor or the old one?

Thanks,

Kind regards,

Zsofi
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Deirdre DUrso

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I am seeing both versions and really need all of my students on the same version. How can I update all of them to the new version?
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Zsofi, Official Rep

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Hi Deirdre,

For a couple of weeks the new editor is not available for everyone.
Sorry for the inconvenience.
The old editor is available for every user though, so they can have the same version.

Let me know if it helps.

Kind regards,

Zsofi
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Carol B

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I experienced this problem yesterday teaching Prezi. An "official rep" states 8 months ago this issue existed for a "couple of weeks". Well, it is still happening. You have ambassadors (users) trying to expand your user base but encountering this very frustrating situation. My learners received different UI, different template selections, etc. Right at the beginning of the session I couldn't get everyone on the same page with Prezi.

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