Error code 1550

  • Problem
  • Updated 3 years ago
  • Solved
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I get the error code

"...Error CODE: 1550
Technical details:
id: 1550 the reason is: ERROR: VERSION_MISMATCH 38..."

When I try to save my prezi. What should i do?
Prezi: http://prezi.com/z0qeu8gsjbka/edit/#5...

Hope anyone can help me!!
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janouschkasmit

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  • frustrated

Posted 3 years ago

  • 1
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Cathryne

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Hello!

This might be related to local network or firewall problems. I could load and save your prezi just fine. Please also try these advice.
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Carlos Garcia Mujica

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Help!!! I get error code 1550 when editing my presentation is today...
Can't believe this is happening...
Please help!!
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mjs.77

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PLEASE CHECK MINE I BEG OF YOU!!!

http://prezi.com/aezxtwnsnoas/edit/?a...

i desperately need help!!!
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Carlos Garcia Mujica

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Hi mjs.77 I solved it making a copy :D
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Cathryne

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My developer colleagues have identified the problem and are working on a fix. For now, please use the "Save a copy" function on the prezi's landing page and continue editing the copy, as Carlos suggested.
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Cathryne

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This error was fixed on May 25th, around 6pm CEST. The previously affected prezis should save without problems again. Please let me know if not. Again, sorry for this problem.

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