Server outage prezi.com

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  • Updated 3 years ago
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Prezi users,

We are experiencing technical difficulties. Our developers are working on it right now. We'll keep you updated. Stay Tuned! Thank you for your patience and happy zooming,

Best,
Prezi team
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Alyssa

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Posted 4 years ago

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Timo Lütten

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Hi there,

I get the message "Technical details: id: 2100 the reason is: w=0, h=0; b(w,h)=(0,0)." alle the time when loading the presentation. I have removed the swf files, but still I get the message popping up like 15 times!

http://prezi.com/_lwcbtrnj5ir/gj-bran...

Can anyone help asap, as I need to finish the presentation tomorrow!

Best Timo

This reply was created from a merged topic originally titled
Error Message popping up all the time!.
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Donna Rigano

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Is there a problem with the site?

This reply was created from a merged topic originally titled
Getting Server error, links keep breaking, what's up?.
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Gabriel Oliveira

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"It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this, and will try to fix the problem as soon as possible.
Please check our support service for more Q&A, or follow PreziSupport on Twitter!

Thank you for your patience,
The Prezi team"

Please, Could someone check this out? It's urgent (i'll need this presentation in a half an hour!!!)

gabriel.oliveira@acad.pucrs.br

This reply was created from a merged topic originally titled
help i need my presentation ASAP!!!!!!!!!!!!!!!!!.
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Simon Hirt

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Hello, I am very new to prezi, and i only get this error-message: http://prezi.com/rdon0p4rrmon/edit/. Can anyone help me?
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BodyBrainPerformance

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I am unable to run prezi desktop offline because it says that Prezi can't access my registration information from my computer. So I have to have access to the internet and plug in my account and password everytime.

Solution?

Thanks,

garrett

This reply was created from a merged topic originally titled
Prezi Desktop opening requires registration information - everytime.
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BodyBrainPerformance

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Yeah, my topic has 'nada' to do with the temporary error you guys are talking about - why did this get merged here?

The Prezi message says:

"Prezi Desktop couldn't retrieve the activation data stored on your computer. Please make sure that you are connected to the internet and sign in below."

It's been happening for weeks. I need some instruction on this topic, how to get the activation data from my computer to prezi or something to that effect.

Thanks.
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Roy Kim

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This reply was created from a merged topic originally titled
cannot work.
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Ahmet Kilic

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i get this error

Oops...

It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this, and will try to fix the problem as soon as possible.
Please check our support service for more Q&A, or follow PreziSupport on Twitter!

Thank you for your patience,
The Prezi team

This reply was created from a merged topic originally titled
HEEEELPPP... Prezi dont work.
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Ilse Nieboer

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I see this problem notification. Who can tell me, when it is fixed? Ik need prezi right now.

Oops...

It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this, and will try to fix the problem as soon as possible.
Please check our support service for more Q&A, or follow PreziSupport on Twitter!

Thank you for your patience,
The Prezi team

This reply was created from a merged topic originally titled
Problem notification: Oops... : When fixed?.
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Footdown

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I no longer get the error message here. Thanks Prezi.
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Simon Gosling

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Help - Why has my Prezi stopped stopped working. I'd really like to talk to someone ASAP because I'm doing a presentation this afternoon and I can't do anything. Simon Gosling +447717776852

This reply was created from a merged topic originally titled
Heeeeeelllllllllpppppppppppp!!.
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sb

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Hi! When I try to edit my prezi it does not load all the way. The letters appear but they stop filling in half way through the e. Please help i have a presentation this week!
http://prezi.com/xw7mebb2cwrl/edit/?a...

This reply was created from a merged topic originally titled
My presentation wont load..
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Bertalan Péter Farkas

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Hi! I have a big problem with my prezis. I've never heard same problem. First, I tried to log in my account 5 or 6 times, then I asked for a new password. With this PW I can log in, but all of my prezis disappeared! Please help! I'm very worried about my prezis: I need them in many projects!
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Alyssa

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Hello,

This problem is not related to the previous error message. Can you please open a new thread about this attached a url that will not open and I can take a look at this problem.

Regards
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Bertalan Péter Farkas

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Hello! My question and my "theory" is here:
http://community.prezi.com/prezi/topi...
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Bertalan Péter Farkas

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Hi! My question and my "theory" is here:
http://community.prezi.com/prezi/topi...
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Lestari Primawaty

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Hi, I received a notification saying this: "It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this,
and will try to fix the problem as soon as possible." So when can I get my prexi fixed? Because I need to do my homework real soon. Hope for some help, please. Thank you!
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Bas Landsbergen

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Our severs currently have an outage. Our developers are working on it right now. It will be over soon. Please stay tuned!
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Edward Bergen

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Do you know how long it will be? Thanks
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sarah.dixon

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My presentation is in 20 minutes. This is completely unacceptable. What is going on???
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wendydesign

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It seems that after 2 hours of autosaving, my prezi jumped back to what it looked like 2 hours ago. Do you think once the problems are solved, I will be able to access the last saved version?

thanks,
Wendy
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Emily Silver

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Also received the notification "it seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this,
and will try to fix the problem as soon as possible."

Please fix so I can download my Prezi and give my presentation!!!
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Wojtek Samek

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When you fix this problem
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Minsoo

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Please help, I was editing this one and it just act super slow, and now I cannot open it to edit.. :(
http://prezi.com/oz68ieyyeimq/hydroge...

This reply was created from a merged topic originally titled
Cannot access to one of my prezi.
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payad001

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Hello.

I need to access my prezi on the 1980s to help me facilitate my lesson. I can access and edit my other prezis but for http://prezi.com/boh7xiaja28w/1980s/ I cannot access nor edit. Can you please help me as I have to teach this lesson in a few hours.

Thanks
Jeff

This reply was created from a merged topic originally titled
Cannot access a prezi for my lesson.
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sqweegie04

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It seems you ran into some errors with Prezi. Good news is, we have now received a notification e-mail about this,
and will try to fix the problem as soon as possible.

This is the error message that I get when I try to play the prezi I just made. Why did this happen? How do I get it to go away?

Link to prezi: http://prezi.com/qb59k7vrvgf-/how-to-...

This reply was created from a merged topic originally titled
Server Error Stops Prezi from Playing.
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sarah.dixon

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I have to give a presentation in 30 minutes and my presentation won't open. It says there is a server error

This reply was created from a merged topic originally titled
HELP.
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Edward Bergen

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Cannot access my prezi!!

I have a presentation due tomorrow morning for an examination. Do you know how long it will be before the servers are back up. My email is exb984@bham.ac.uk. My presentation is on Operation Cast Lead and I really need it asap.

Please reply urgently.

Thankyou

Edward Bergen

This reply was created from a merged topic originally titled
Cannot access my Prezi! Please Help Urgently!.
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Ashley Fairbrother

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I need to submit my presentation by 5pm today, it will not log me in, as it is saying "Oops server error" - Can somebody help me as soon as possible please.

This reply was created from a merged topic originally titled
Oops, server error..
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Wojtek Samek

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Kiedy naprawią błąd ;(??
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Richard Cawley

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HELP!! Presentation in 15 minues, £25m in the balance!!! whats going on??? when will it be back up?? HELP!!
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Ashley Bothwell

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I can't open or edit my prezi!!!! please help!! I get a message saying "Technical details:
id: 1200 the reason is: 1220"

This reply was created from a merged topic originally titled
can't open prezi!!!.

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