Forgotten password on old email address

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  • Updated 3 years ago
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Hi,

I'm wondering if someone can help... about 18 months (if not longer) ago I created a Prezi account using my work email address.

I created a single Prezi presentation about young people and now cannot remember my password to access it.

I have moved my place of work so resetting my password will just send the reset email into a blackhole, as the address no longer exists.

Can anyone help? I really need this presentation and don't have time to re-do.

F
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Felicity Giles

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Posted 3 years ago

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Photo of Travis Hitchcock

Travis Hitchcock, Official Rep

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Hi Felicity,

Could you send me the email address you used to sign up for your prezi account as well as an active email address where I can send you information?

Travis
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Felicity Giles

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Photo of Travis Hitchcock

Travis Hitchcock, Official Rep

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Hi Felcity,

Is this an active email address?

Travis
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Felicity Giles

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Unfortunately not - it was closed when I finished as an employee there.

F
Photo of Travis Hitchcock

Travis Hitchcock, Official Rep

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Could you give me an active email address so I can send you information on the account?

Travis
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Felicity Giles

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