How do I change the email address associated with my account?

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  • Updated 3 years ago
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I recently got married and my name/email address with my school has changed. How do I change my email address for my prezi education account? I do not see an option to do so under the settings.Thanks!
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Erica

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Posted 3 years ago

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Prezi-school

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Erica, for our pro-account we go to Prezi.com, then "your prezis". In the upper right corner we see our profile name and when we click the small triangle just to the right of our name, we get the option to choose "Settings and License" . I do not know whether it is the same for the edu-accounts, but it may be worth a try! Congratulations on your marriage - marriage and love are always wonderful news!. Charlotte@prezi-school.com
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NEWMAN

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I have this same problem...I dont think the educational accounts allow for us to manually change the email for ourselves :s I am in the process of moving schools and would like to have the email changed over if possible. Any help welcome :) Thanks.
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Erica

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I am thinking the same thing @NEWMAN... I don't think we can change the address ourselves. I saw another topic with the same question and an employee changed the email address for her. @Prezi-school - Thanks! Do you know if changing it that way is a possibility? It was a recent post, just 10 days old. Thanks!
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NEWMAN

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Yes I saw that one, the person from the Prezi team asked for the old and new emails....so maybe we just have to wait until they see this thread? Im not sure.
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Erica

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I bet we just need to wait. Hopefully someone sees this :)
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Prezi-school

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Oh - that's too bad! I'll have a look around and see if there is information to be found on this. If you find the info first wll you please post. There must be many others that have the same need to update their account.
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Erica

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Will absolutely post if I find it!
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NEWMAN

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Ps congrats on the marriage :)
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Erica

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Thanks!
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Prezi-school

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http://prezi.com/learn/faq/#2.7
The link above is from the Prezi faq, the section for educational accounts.
Seems the recommended procedure for change of email is the one we already covered. Maybe you can go back and try again later (an oldie but goodie that sometimes does the trick).
Good luck to both of you with marriage and school - and new emails!
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Erica

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Thanks! It's worth a shot!
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B

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Hi all,

If you need to change edu email accounts I can do that for you. Please send me your

current email:
Desired email:

Reason why:

to benson(dot)su(at)prezi(dot)com

Hope this helps,
B
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Erica

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Thank you so much!

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