how do I get music to stop on prezi to allow sound in video clip to be heard

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I have a prezi which I have added background music. I have added a video clip but when I run the prezi the music does not stop when video clip starts to play. Is there a way round this. Need to know asap and prezi is for next week arghh!
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Joanne Dunstan

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Posted 2 years ago

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Istvan Csusz, Employee

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Dear Joanne Dunstan,

The background music have to fade out when you have a video clip.
Please send me the prezi link to test it.
Thank you.

Happy Zooming,
István Csúsz
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Alyssa DeGraff

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Hi Istvan, could you also help me with this issue on my Prezi? My music needs to completely fade out once I get to the video at the end of my Prezi...

http://prezi.com/i4x5z-rqzknh/?utm_campaign=share&utm_medium=copy

It would help me so much if you could look into this!
My email is not2techy@gmail.com
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Istvan Csusz, Employee

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Dear Alyssa,

Currently it is not possible to control the fade out.
Thank you for letting us know this!


Happy Zooming,
István Csúsz
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Joanne Dunstan

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clair rhodes

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how did you end up fixing this because my prezi is due tomorrow and I need the background music to stop so you can hear my youtube video. the youtube video plays but the background music and the video music mix so how can you make the background music stop


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