image loading error- and I can't find the image to delete it.

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  • Updated 3 years ago
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I have alot of images loaded and no way of determining where this specific image is trying to load. How do I find it?
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Ashley Berkowitz

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Posted 3 years ago

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NathL, Champion

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please provide the edit link url (not the share one) for prezi team to check for you.
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Ashley Berkowitz

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where do I send the edit link? I dont intend to post it in a forum
Photo of Ashley BerkowitzAB

Ashley Berkowitz

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where do I send the edit link? I dont intend to post it in a forum.
Photo of Ashley BerkowitzAB

Ashley Berkowitz

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Can I get a response?
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Travis Hitchcock, Official Rep

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Hi Ashley,

I apologize for the delayed response. Could you send me the regular URL to your prezi so I can remove the corrupted files?

Thanks,
Travis
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Travis Hitchcock, Official Rep

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Hi Ashley,

I have removed the corrupted png file.

Let me know if this helps.

Travis
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Ashley Berkowitz

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thank you great job!
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Travis Hitchcock, Official Rep

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You are welcome :)

Let me know if you have any other questions.

Happy Zooming,
Travis

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