Missing theme thumbnail

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  • Question
  • Updated 4 years ago
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Hi, can you advise re. following error message?
"Missing theme thumbnail. Please contact prezi.com/support."
Photo of SW


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  • frustrated

Posted 6 years ago

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Photo of Peter Vajda

Peter Vajda, Alum

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Official Response
Hi SW,

this was due to a temporary server problem, which has been solved by now. Can you try to see if your prezi is working now?

Thaks for the patience.