My invoice is not available for download in my settings page.

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  • Updated 3 years ago
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I can't view and download my Prezi invoice via the settings page of my account. Do I have to wait a few more days or is somewhere else in the site?
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João Pedro Bonniz

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Posted 3 years ago

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Alyssa

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Hello,

Can I have the email you use for *prezi.com so I can look into this for you? You should be able to go to the Settings page and download an invoice right from there. Please make sure you fill in your correct information.

Alyssa
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João Pedro Bonniz

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My e-mail for prezi.com is jbonniz@logiberica.pt
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João Pedro Bonniz

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Alyssa

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I only needed jbonniz@logiberica.pt because that is what your Prezi account is under. You don't have an invoice because you weren't charged yet. You are still in your 30 day free trial :) You should be billed in a few weeks at the end of May and then you can get your invoice on the Settings page.
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João Pedro Bonniz

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Thanks for the good news! :-)

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