Please help with error - Technical details: id: 115 the reason is: 1530

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  • Updated 1 year ago
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Hi just got the following error when I was using Prezi, trying to save a file.

Technical details:
id: 115 the reason is: 1530

Anyone know what the cause of the error and how to fix?

Cheers
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prezifan

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Posted 2 years ago

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Photo of Andy GaskellAG

Andy Gaskell

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If it doesn't reliably save your work, it isn't really usable I think, please help with this.
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Vincent Hyde

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Lisa

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Hi Vincent!

Is it possible that your computer is behind a firewall or proxy that needs to whitelist/allow for prezi to access your computer? Please check too that you have the latest version of Flash. You might find that prezi also works best on more modern browsers like Chrome or Firefox. 

Hope this helps!
Lisa


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