Please help with error - Technical details: id: 115 the reason is: 1530

  • Problem
  • Updated 3 months ago
  • Solved
Hi just got the following error when I was using Prezi, trying to save a file.

Technical details:
id: 115 the reason is: 1530

Anyone know what the cause of the error and how to fix?

Cheers

prezifan

  • 1 Post
  • 0 Likes

Posted 10 months ago

  • 6

Andy Gaskell

  • 3 Posts
  • 0 Likes
If it doesn't reliably save your work, it isn't really usable I think, please help with this.

Vincent Hyde

  • 1 Post
  • 0 Likes

Lisa

  • 583 Posts
  • 15 Likes

Hi Vincent!

Is it possible that your computer is behind a firewall or proxy that needs to whitelist/allow for prezi to access your computer? Please check too that you have the latest version of Flash. You might find that prezi also works best on more modern browsers like Chrome or Firefox. 

Hope this helps!
Lisa