Prezi server outage - back online

  • Announcement
  • Updated 2 years ago
Archived and Closed

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In the last hours we experienced unexpected issues with our servers that resulted the website going offline and online prezis couldn't be saved. Our developer team worked on the case. Now the site is back up online. Sorry for the inconvenience this might have caused. If there is any further news about the issue, we'll keep you updated in this topic.
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Bas Landsbergen

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Posted 3 years ago

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Amela Hadzipasic

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I still can't save my prezi. the exit and safe button isn't working. and ctrl+s also doesn't work! please help me!
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Katie

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http://prezi.com/tvfkavpjod08/the-tas...

PLEASE HELP!!!!

This reply was created from a merged topic originally titled
Lost 2 hrs work because autosave doesnt seem to have worked :( HELP.
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Katie

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still not back? will it be put back or do i have to make it all again?
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Martina Sophia Hansen

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I get this id: 2500 the reason is: ErrorEvent ioError Error #2032, need to present tomorrow..please help.

This reply was created from a merged topic originally titled
I can get into my Prezi but not upload pictures? what is going on?.
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Marco Oquendo

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Hups. Bzzr.
Security Error?!
id: 300 the reason is: ErrorEvent securityError #2048

This reply was created from a merged topic originally titled
"Most frequent error of flash apps: security error. But we dont know what it means this time.".
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johesagui

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Hello. I'm using Prezi and I think its a fantastic tool. I made a prezi presentation baut now I have a problem (Something seems to be broken here, and tell us IO_ERROR) when I try to edit it. My user is: johesagui@gmail.com and the name of my presentation is: Control de Archivos CTP. Thanks for your help.



This reply was created from a merged topic originally titled
Problem editing a Prize.
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Vanessa Forwood

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I'm still unable to work on my prezi.......are you still working on it?
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John Mitchell

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Are you offline again?
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greddy90

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I need to get into my prezi! Ahhh!
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David

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Prezi is back up for many users. Some users may still have some issues accessing Prezi.com. We are extremely sorry for the problems you've experienced in the last hour, and are working to get things back to normal asap.

Best,
David
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kacapizzi

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Need access soon- presentation in 5 hours
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zack.beck

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presentation in five mins ;)
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André J. Spang

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also have problems. Work wasn't saved and cannot open my prezi. have to present: TOMORROW!
Please help.
Thank you
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gem

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I keep getting "Connection error" and 502 or 504 timeouts.
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John

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site is sluggish....more of an observation than anything. able to access my profile page but can't open my prezis. presentation in T-minus 2 hours
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kacapizzi

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Still not able to pull my presentation up. Getting ready to switch to powerpoint guys- I have a presentation in 5 hours and still need to edit!
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Maxime

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Am still getting
504 Gateway Time-out
The server didn't respond in time.
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L.

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It is 2:23 and I am not able to open my project.
The message I receive is

504 Gateway Timeout
The server returned an invalid or incomplete response.

I need access for a presentation TODAY.

An immediate response will be appreciated.
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Martina Sophia Hansen

  • 14 Posts
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First i could not open my prezi, then i could open my prezi and not upload pictures and now I cant open my Prezi again! When will this be sorted out? Like most other people in panic i am presenting tomorrow.

Thanks
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kacapizzi

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Now getting the following:

502 Bad Gateway
The server returned an invalid or incomplete response.
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mike.m.lin

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I'm also still getting a 504 (Gateway Time-out) error when trying to open my prezi.
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mike.m.lin

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And now a 502 (Bad Gateway) error...
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John

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ditto on the 502 muy mal gateway
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Chadd Maddock

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still getting 502 Bad Gateway messages, and I have presentations to give today.
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kelley brumley

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Help, my spring review is in 20 minutes!! Prezi still not online! aaarrrgggh. HELP!!!!!
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ejh.baars

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No acces from Holland.... 502 bad gateway the server returned an invalid or incomplete response.
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ejh.baars

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And now : 504 Gateway Time-out The server didn't respond in time.
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mike.m.lin

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Any chance we can get an ETA of when this will be back up? I'm starting my meeting now, and want to know if I should wait or cancel it.
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Peter Halacsy, Employee

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we don't know the root cause so we cant promise anything. really sorry about this.

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