Problem with the password changing system

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  • Updated 3 years ago
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Hello. I'm having a critical problem with the password changing system. It's impossible to change the password because it's required to confirm it at a window that can't be reached. I've tried at Google Chrome and Safari but the problem persists. It's possible that my password became compromised. Because of that I really need to change it. Thank you,

Daniel Palis
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Daniel Palis

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Posted 3 years ago

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NathL, Champion

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you are not the first those days... I can't see what it is...
on which system are you?

try the premium support if you have a paying license
http://prezi.com/support/
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NathL, Champion

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an idea :
I've heard one may change CSS with firefox (in order to enlarge text for example)... do you have something like that on safari (maybe an old changing remaining?).

In chrome, in the tool menu, you can enlarge the page. check if it is at 100% or not.

I don't think this is the problem: I have chrome and changing size gives me the scroll... but... who knows :)

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