Template disappeared

  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

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I was using a template with an owl. When I opened my prezi to work on it the template was gone. Now even if I wanted to start a new presentation I can't find the owl any more
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Demo Kira

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  • frustrated

Posted 3 years ago

  • 1
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B

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Hi Demo,

Try opening a new prezi, and scroll down on the template chooser to find the owl. Then you can copy and paste your work over by holding shift, then drawing a box around everything you want to move. Then right click those items, copy, go to your new prezi, right click, paste.

Hope this helps!

If you continue to have this problem please send me the prezi link

B
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Demo Kira

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I can't even view the owl template in the template chooser anymore.
Here's the link to the remains of my prezi. http://prezi.com/q3qmufk-a83g/twitter...
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Demo Kira

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I still have a downloaded copy on my iPad.
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B

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Hi,

I can see the owl just fine. I think it may be a problem with flash. Try updating flash to the newest version. http://www.adobe.com/support/flashpla...

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Demo Kira

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I'm glad you can see it and that it still exists but even after updating Flash I still don't see the owl in my presentation or in the templates if I try to create a new one.
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Demo Kira

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I changed to Safari and all is well. Thank you!
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B

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Oh great! For future reference, what browser were you using?
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Demo Kira

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Firefox

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