Why won't Prezi let me save?

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  • Updated 4 years ago
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Archived and Closed

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Connection keeps interrupting, forbidding save attempts. All other websites are functioning normally, Flash is functioning normally, I've restarted my computer, used a different browser, and it's still happening. I have to give this presentation tonight! Please help!
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yoints

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  • frustrated

Posted 4 years ago

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David

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Hi there,

We may have had a temporary sever overload. Are you still experiencing this error?

Cheers,
David
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David

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Just checked: System admins are currently working on this issue.
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yoints

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It's stuttering, but I"m able to save on occasion, as long as I don't close my browser. What is the chance of server overload this evening?
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Liz Crowley

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I'm having a similar problem. First, when I edit my presentation, after a while I get the same error where it forbids me from saving.

Second, I'm working on a group presentation but only one of us can work on the prezi at once. We keep getting this error: "Can not connect to Prezi Meeting. The changes you make might be lost if others are editing it parallel. Technical details: id: 9511." And when one of us works on it, we get the first error after about 10 minutes.

Help!! :(
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Cathryne

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The problem should be solved now. Is there still any 'stuttering' or erratic save behavior?
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yoints

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No - the presentation went fine. Thanks.
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Cathryne

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OK, thanks. Closing this.
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Tim

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This is a problem for me today, too - accompanied with freezing. I'm worried that my presentation in two days promoting Prezi to other teachers could go seriously wrong. Help
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Cathryne

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As an emergency measure, please use the print function to grab at least a static copy of your content in PDF. Please also try this: http://community.prezi.com/prezi/topi...

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