How do I report and record a bug?

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  • Updated 6 years ago

Product Madness wants you to enjoy playing their games. Product Madness is constantly improving the games it delivers and is committed to providing a better user experience.

If you experience problems with any of our games a link has been set up where users can record what is going on. Here is the link, http://www.productmadness.com/screenr. It will assist Product Madness greatly and help Product Madness technical team understand what the issue is and help to find a remedy to the issue quickly.

The tutorials are very user friendly, and if you do catch and record a bug we'll relay you a GENEROUS reward.

 

If you want to report a bug without recording it, please try to have the following information ready for the support team, it will help us identify problems quickly,

  • What game were you playing?
  • What date did the error happen?
  • What approximate time did it happen?
  • What error message did you receive?
  • Any other information that can help us look in to the problem.
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Shane, Official Rep

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Posted 6 years ago

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