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Issues with the display of Design subfolders (Requirement, Sets, Cases...)

We started using tarantula on linux where we had no problems at all. However since we're using it from macintosh we have some problems regarding the visibility of our design (lets take cases for example). Usually when you go on "design" you have on your left all cases and all tags displayed but sometimes it is just empty. No tags and neither the cases. After a while and refreshing the browser a couple times it works again.
Thanks for any suggestions/help
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