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Jira bug tracker integration using postgresql database

Has anyone been able to integrate with a JIRA server that has a postgresql database? I am using the *.ova demo virtual machine image that includes Tarantula. A similar question was asked about 5 years ago but I did not see a reply with an answer. I am getting error "We're sorry, but something went wrong (500)." I can use psql command and connect to the database from the virtual machine.
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