ONLINE PAY

  • Problem
  • Updated 4 years ago
  • Acknowledged
WHY WILL ONLINE PAY NOT WORK I HAVE BEEN TRYING TO PAY FOR THREE WEEKS AND I CAN NOT GET INTO THE pch>COM/PAY I PUT IN MY ID# AND SIP THEN HIT SUBMIT AND NOTHING HAPPENS PLS HELP
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HarryS

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Posted 5 years ago

  • 2
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Rebecca T, Official Rep

  • 128 Posts
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Hi Harry,

Some users are currently experiencing technical difficulties with the "My Account" page. We apologize and hope to have this resolved as quickly as possible. We appreciate your patience and understanding.

In the meantime, to make your payment, please use one of the following options:

Make a Payment by Telephone:
Please call us toll-free at 1-800-645-9242 and follow the automated prompts. (We currently accept Visa, Mastercard, Discover or check by phone)

Make a Payment by Mail:
Please mail your check or money order along with your Invoice to:

Publishers Clearing House
P.O. Box 4002924
Des Moines, IA 50340

Please be sure to include your Order Number if you wish to make payment on a specific order. Otherwise, any payments received will first be applied to any outstanding balances you may have with us.
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LindaN

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I tried for several days to pay on-line and gave up & called in the payment. I never had problems in the past on the web-site.
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CindyS

  • 2 Posts
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Still not working. Trying to pay my bill.
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WilliamP

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How can a company that solicates the way PCH doest be having tech problems the way they do?
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RobertL

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Robert Lynch I have to pay on line, keep getting the "error" thing. I done everything they said to do, but it doesn't work. Not sure they want it to. I pay on line all the time, so they can get it right or I may not pay until they do!
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JeanetteC

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PAYING ONLINE --
This does not work at all. I tried last month & ended mailing my payment. I tried to make another payment on something I bought, this option does not work at all. You put your acct # in and your zip code - It comes up but it will not do anything, it just keeps going back to the info mentioned above. It is fancy & shows all your accts you ever had, etc, but it will not let you pay one or more than that for that matter. Please be advised this does work correctly.
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RobertP

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online pay won`t work,gives error message!! this is not the first time. suggest you fix your system if you want payments paid. otherwise get your system fixed.
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Addison, Official Rep

  • 128 Posts
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Hello Robert,

Please call customer service at 1-800-645-9242 Monday - Friday from 8:30 AM to 8:30 PM ET. Our representatives will be able to assist you further.

Regards,
Addison @ PCH