site won't process my entries :(

  • Problem
  • Updated 4 years ago
  • Acknowledged
The email entries are not working. It used to happen occasionally, but for the past 6-8 weeks, most of the time, the site will NOT COMPLETE my entry.
Having one of two problems (often both in each entry attempt):
1)scroll locks and will not let me see the items for sale, buy them or click on the "continue" button at the bottom of the page to enter the sweepstakes
2)when it does let me get to the "continue" button, most of the time it does nothing [in the bottom right hand corner of my screen it will usually begin by saying waiting... or transferring... but it soon says "done" and does not go to the next page OR process my entry.
:-(
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AliciaW

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Posted 4 years ago

  • 6
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Chris W., Official Rep

  • 146 Posts
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Hi Alicia,

We are sorry to hear of the technical difficulties you are experiencing. In order for us to assist you with your question, we kindly ask that you contact us by phone at your convenience. This will allow us to gather any additional information required for us to research the problem you are experiencing. Our technical support group may be reached at 1-800-476-4724 between 9:00 am to 5:00 pm EST, Monday through Friday. We look forward to hearing from you.

Regards,
Chris @ PCH
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thetodd7

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post that on your sighn up page decievers
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MonteN

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me too! same issue! send complaint to your states Attorney General. There is a law you know.
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Rebecca T, Official Rep

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Hi Monte,

We'd very much like to help you with this. Please call us at 1-800-476-4724 between 9:00 am to 5:00 pm EST, Monday through Friday. We look forward to hearing from you.

Regards,
Rebecca @ PCH
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curry crawford

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I did'nt send anything to anyone,I just had problems too!
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thetodd7

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you call it REBECCA
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thetodd7

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SCAM
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curry crawford

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I never had i problem with PCH,But not winning big,But i have won a few times,like $50 and giftcards! So wait and you will be happy!
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thetodd7

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Im thankful too. just took two long survets and at the end it wouldnt load. Just kept thinking till error page came up on company site. Look up FAQ simillar problems
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thetodd7

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scam
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thetodd7

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The email entries are not working. It used to happen occasionally, but for the past 6-8 weeks, most of the time, the site will NOT COMPLETE my entry.
Having one of two problems (often both in each entry attempt):
1)scroll locks and will not let me see the items for sale, buy them or click on the "continue" button at the bottom of the page to enter the sweepstakes
2)when it does let me get to the "continue" button, most of the time it does nothing [in the bottom right hand corner of my screen it will usually begin by saying waiting... or transferring... but it soon says "done" and does not go to the next page OR process my entry.
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curry crawford

  • 12 Posts
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For over two weeks on pch search and win,I tried to searched,But my entry did not go through and did not work.It's just the search and win site entries not working for me!Please fix!