No refund

I booked yr 6 day Great Honshu tour for 2 on 20/6/12. Ref TWN13158239. However I had to cancel it the next day. Over the phone, yr tour consultant assured me cancellation fee of RM 50 only & it wld take only 2 days. However to date no refund has been made to my credit card. Pls check & refund asap. TQ fr Mr. Ng
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